Product Returns Policy
At Vibe Me Crazy, we strive to provide high-quality products and excellent customer service. To maintain the integrity and hygiene of our products, we have implemented a "no returns" policy. Please carefully review the following policy before making a purchase:
No Returns: We do not accept returns on any products. This policy ensures that all items sold by Vibe Me Crazy are brand new, unused, and in their original condition, thus guaranteeing the highest standards of quality and hygiene.
Quality Assurance: We take great care to ensure that our products meet strict quality standards. Each item undergoes a thorough inspection before being shipped to our customers. In the unlikely event that you receive a defective or incorrect product, please refer to our Defective or Incorrect Products section for further assistance.
Hygiene and Safety: Due to the intimate nature of certain products, such as underwear and toys, we prioritize the health and safety of our customers. To maintain hygiene standards, we cannot accept returns on these types of products. We encourage customers to carefully consider their purchase and consult product descriptions, reviews, and sizing information to make informed decisions.
Defective or Incorrect Products: If you receive a defective or incorrect product, please contact our customer support team at [Contact Information] within [number of days] from the date of receipt. Our team will provide instructions on how to proceed with the return and will either refund or exchange the product, as well as cover the cost of shipping.
Exception for Damaged during Shipping: In the event that a product is damaged during shipping, please reach out to our customer support team at [Contact Information] within [number of days] from the date of receipt. We will work with you to resolve the issue and provide a suitable solution, including a refund or replacement.
We appreciate your understanding and cooperation regarding our "no returns" policy. If you have any questions or concerns about a product prior to making a purchase, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every Vibe Me Crazy product.